ERAU Web Account Questions and Answers


What are the Web policies and procedures that govern my using this Web account?

How to request a Linux server account at ERAU?

How do I get my Web information to my new Web account?

How do I get my files onto the server?

What HTML Editors are supported by the server or do you recommend?



How to request a Linux server account? top

You will need an account on Mercury, our Unix Internet server. Follow the instructions below to request a Linux Account:

1. "Right Click" on the following link and select "Open in a new browser". Click here for the new account form!
2. Verify the requestors information and select the correct "Request Detail Type", by selecting "Prescott Campus" in the campus dropdown box and "Student Personal Account" for an account type on this server.
3. In the case of a faculty member, please open a ticket in TDX and notate for them to assign ticket to Infrastructure Server Team. Please ensure to provide students Full Name, ERAU ID, and Email Address.
4. The work order will be assigned to our Infrastructure Server Team.
5. The administrator will verify the requestors information and create their Linux account.
6. The administrator will send an [encrypted] e-mail to you at your ERAU address with your user credentials.
7. In the case of a faculty member's class roster, the administrator will send an [encrypted] e-mail of the class roster to you with their user credentials.


How do I get my Web information to my new Web account? top

The following applications can be used to authenticate to our Linux servers; MobaXTerm, WinSCP, Terminal (MacOSX), FileZilla (sFTP protocol), and Putty. Secure SH, Telnet, and FTP are no longer supported due to security issues.

1. Google the following applications mentioned above.
2. Install the latest version onto your machine.
3. Use the correct FQDN, mercury.pr.erau.edu as your host..
4. Linux is a case-sensitive Operating System. Therefore typing the correct username and password is important at login.
5. In case you are not able to successfully login, please open a ticket in TDX and notate for them to assign ticket to Infrastructure Server Team.


How do I get my files onto the server? top

1. Once you've installed the mentioned application, start the program.
2. Enter the host name: mercury.pr.erau.edu
3. Then enter the login name as your user name.
4. You will receive a warning message about "Unauthorized access to this or any other ERAU computer is strictly prohibited. Violators will be prosecuted."
5. Click OK and enter your password when prompted.
6. To transfer your files, you can drag and drop or secure copy the data to your home directory on mercury.pr.erau.edu.
7. The "public_html" directory is the folder to store your web content.
8. If you're experiencing difficulties with uploading your web content to mercury.pr.erau.edu, then open a ticket in TDX and notate for them to assign ticket to Infrastructure Server Team.

To make changes to a file on your site - drag the appropriate file(s) from your site (right side of screen) to your machine (left side), make the needed changes, and then drag the file(s) back.
To tell someone how to view your site - have them navigate to "http://mercury.pr.erau.edu/~myusername". As an example, John Doe, might have a user name of doej52c. The home page URL for him would be "http://mercury.pr.erau.edu/~doej52c". If you have any problems, questions or suggestions, please contact the Help Desk at (928) 777-6990 (or 6990 from on-campus).


What HTML Editors are supported by the server or do you recommend? top

Dreamweaver (www.macromedia.com/dreamweaver) is the only official editor supported at ERAU. Microsoft FrontPage and Word are not suggested editors due to the additional code they insert that may cause problems within your HTML code.
There are also many freeware and shareware editors available. A good place to search for an editor would be at http://download.com. Click on the "Web Developer/"HTML Editors" link. Two HTML text editors for which you might search are "Notetab Light" and "Textpad". Use the search area of download.com to find both of these editors.



How can I learn more about HTML? top

Resources for HTML are available from almost any search engine. You might want to try searching for "html tutorials". You can use the ERAU IT Webshop site for additional information located at http://it.erau.edu/webshop.



What are the Web policies and procedures that govern my using this Web account? top

The policies and procedures are located at APPM Section 11.7-Web Accessibility. You agreed to these policies and procedures when you first enrolled at ERAU and signed your paperwork. An additional reference page for ERAU policies are at ERAU Administrative Policy and Procedure Manual. The bar on the right contains links to the official policy regarding Web usage.